4- Retraction (Refund) period :
To enable you to try out and assess our Services for yourself, Régime Coach grants you a retraction period of 14 days starting from your subscription, to register a request to cancel your order and receive a refund (which will be received 14 days maximum after receipt of the retraction request).
This request must be sent to us by registered letter with recorded delivery using the following form and post it to:
15 rue Danielle Casanova
clearly indicating your user name, telephone number, the e-mail address used to subscribe and order reference, You will be refunded in the same manner that you paid for the services.
After this period of 14 days, you can no longer obtain a refund.
As this is a flat rate service, the entire payment shall be due even if payment is made in several instalments.
In the event that you fail to make payment in line with the agreement then Regime coach reserves the right to refer your matter on to our debt collection agency and the costs of all debt recovery and litigation will be added to your debt and recoverable from you.
After this period, if you are not satisfied or have not achieved your objective by the stipulated date, Régime Coach undertakes to extend the slimming phase of your programme for no charge, and for no additional cost.